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The elements of the system can provide a Cognitive Core for a company Web Site. The integration of Web and Data Mining, Massaging of the information, and Implantation of the information in the Customer Engagement operational process allows corporate control and rapid response. The easy addition of analysis and experience to the operation of the site allows for a continuous increase in sophistication of the site’s behavior, together with appreciation by the potential customer that the site is responding to their needs. It can have the unobtrusive personal touch of the neighborhood grocer, while still being capable of the most difficult analysis of options on the customer’s behalf. |
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